Royal Grand Palace and Bangkok Temples - Half Day Tour

We had a great driver and guide! Very energetic and knowledgeable! Always trying to get us to laugh with silly jokes! They kept the tour on time and was kind enough to help us take some great pictures! Thank you! We learned a lot and would recommend this tour!

I’ll preface this review with Pok was a very good tour guide and the situation was not due to him at all, it was InnViaggi Asia Co. Ltd. We’d signed up for a group tour to see the Royal Palace, Reclining Buddha, and Golden Buddha with hotel pickup. As this was our first time in Thailand and our first day in Thailand, we really wanted a group tour so we would feel safer and feel like the tour was more legit. We also really wanted an air conditioned vehicle transporting us to the different areas as is per usual with group tours because of the humidity in Thailand. A week before our tour, I got an email from the company asking for our hotel info for pickup. I responded within a couple of hours and expected a response with the hotel pickup time and confirmation that they received that information. They did not respond. In fact, they never responded to anything from us including emails to their different accounts and direct phone calls. We have never personally been able to get in contact with them. I emailed them a couple of days before our tour and then again the night before and again the morning of. No response. Had the hotel give their 3 numbers they listed a call. No response. Finally, I go over their heads and get in a message chat with Viator and they have to contact them on our behalf. We’ve already waited 30 mins at this point, having sat in the lobby from 7am -7:30am like the online instructions told us to (pickup being roughly an hour to 30 mins before tour start). They say they’ve gotten in contact with them and that they’ll pick us up at 8am but to be in the lobby 15-20 mins ahead of that. We wait another 30 mins. And then another 30 mins. No pickup. I got in another Viator chat and they get in contact with them again and they apparently say they sent us an email saying that our tour has been “upgraded” to a private tour starting at 9am because our hotel is out of range for pickup. First off, never got that email. Second off, they should have informed us a week ago when I sent them our hotel info that our hotel is out of range and our tour would be changed. Third off, the first place they visit on the tour is walkable from our hotel so why is it “out of range”?? Pok shows up saying they called him like 15 mins ago to give us a private tour and that we’ll be taking public transport everywhere. Once again, wanted a group tour and private transportation. Pok was great, but this wasn’t what we paid for. Never booking with this company again.

Excellent. Guide was clear and passionate. Palace was crowded but the temples were superb. Provided bottled water and van was comfortable

Our tour guide spook great English and was very knowledgeable at all sites. She was practically a Thailand Historian. We spent a good amount of time at all sites and p/u-d/o went very smoothly.

Informative and incredible experience. Highly recommend.

Great tour with good timing and insight

Great tour with good timing and insight

This tour was amazing! The tour leader was really sweet and kind but also knowledgeable! This tour provided a great learning experience and I would highly recommend! The only issue, at the end of the tour, we were taken to a jewellery gallery. This was not described in the tour information and also took away from the magic of the temples and experience. There was a pressure to buy from the shop assistants that was not appreciated. Overall, the tour was good and interesting!

This tour was amazing! The tour leader was really sweet and kind but also knowledgeable! This tour provided a great learning experience and I would highly recommend! The only issue, at the end of the tour, we were taken to a jewellery gallery. This was not described in the tour information and also took away from the magic of the temples and experience. There was a pressure to buy from the shop assistants that was not appreciated. Overall, the tour was good and interesting!

I thought the tour guide Diamond was awesome....he was very informative and engaging. The only part I didnt like were the crowds at the temples...however with it being such a tourist attraction, I understood and dealt with it.. I would do this trip again if I could have Diamond as a tour guide.